Returns & Exchanges Policy
At Thompsons Coins & Collectables, we strive for complete satisfaction with every purchase; however, if your item is not a perfect fit, you may return it within 30 days of delivery. All returned items must be in their original, unworn condition with all security tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all collectible certificates and garment tags are included.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
